Notice of Privacy Practices (NPP)

1. Introduction

YouGoWeGo Health is committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and Application-to-Person (A2P) 10DLC messaging regulations.

2. Information We Collect

Protected Health Information (PHI): Includes any information about your health status, treatment, or payment for healthcare services that can be linked to you.

Personal Identifiers: Such as your name, address, phone number, email address, and date of birth.

Communication Data: Details of your interactions with us, including SMS messages, emails, and phone calls.

3. Use of Information

We may use your information for the following purposes:

Treatment: To provide, coordinate, or manage your healthcare and related services.
Payment: To bill and collect payment for services provided to you.
Healthcare Operations: For activities necessary to run our practice, including quality assessment, staff training, and customer service.
Communication: To send you appointment reminders, health-related information, and updates about our services.

4. Disclosure of Information

We may disclose your information in the following circumstances:

With Your Consent: To third parties when you have given us written permission.
For Treatment, Payment, or Healthcare Operations: As permitted by HIPAA regulations.
As Required by Law: To comply with legal obligations, such as court orders or subpoenas.
To Business Associates: Who perform services on our behalf under a written agreement to protect your information.

5. SMS Messaging and A2P 10DLC Compliance

Consent: By providing your mobile number and opting in, you consent to receive text messages related to your care and our services.

Message Frequency: Message frequency may vary.

Opt-Out: You can opt-out at any time by replying "STOP" to any message.

Data Sharing: We do not share your mobile information with third parties for marketing purposes.

6. Your Rights

You have the right to:

Access: Request copies of your health information.
Amend: Request corrections to your health information.
Restrict: Request restrictions on how we use or disclose your information.
Confidential Communications: Request that we communicate with you in a specific way.
Accounting of Disclosures: Request a list of disclosures we have made of your information.

7. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

YouGoWeGo Health & Wellness

9480 South Union Square, Suite # 214 Sandy, UT 84070

(385) 993-3799

amy@yougowegohealth.com

Privacy Policy for YouGoWeGo Health